Trust, in writing
THE IMPORTANT
BITS.
Before you use Homesick or place an order, these documents explain how the platform works, how your information is handled, and what happens if plans change.
Homesick platform policies
Three documents.
No mystery drawer.
01 · HGTOS20260819
Service terms
The agreement covering platform use, service models, orders, user responsibilities and dispute resolution.
Read the terms 02 · Updated August 26, 2026Privacy policy
What personal information Homesick may collect, why it is needed, and the rights available to you.
Read the policy 03 · Updated August 27, 2026Payments & refunds
Payment timing, cancellations, rescheduling, refunds, third-party costs and chargebacks.
Read the policyHomesick is operated by
Shenzhen Pivotown Internet Technology Co., Ltd. Room 2211-C302, Building 1, Xincheng Plaza, No. 127 Baomin 2nd Road, Hedong Community, Xixiang Subdistrict, Bao’an District, Shenzhen, Guangdong Province, People’s Republic of China.