01 / READY
China Ready Check
See what’s already sorted and what still needs attention before your flight.
Homesick · China Landing
First time landing in China?
Land with the boring bits already working.
Before you fly, we help set up mobile data, payments, transport and your Chinese address. If one of them still goes wrong, message us on WhatsApp.
Less airport panic. More getting on with your trip.
China-wideRemote setup + WhatsApp support
First 7 daysHomesick on WhatsApp when you get stuck
Shenzhen + GuangzhouOptional airport meet + in-person setup
China ReadyYour arrival setup
SHENZHEN · FIRST DAY
8/10
2
Two things leftWe’ll help you sort them before you fly.
AccommodationREADY
PaymentREADY
Local transportREADY
Mobile dataCHECK
Chinese addressFIX
Arrival-day supportWe know when to expect you
7-day WhatsApp supportMessage us when you need help
How it worksThis isn’t a guide.
This isn’t a guide.
We get the boring setup done.
We sort the essentials before you fly, then stay on WhatsApp for the first-week problems nobody plans for.
02 / SET UP
Pre-arrival setup
We help with mobile data, payments, transport and the Chinese address you’ll need on arrival.
03 / ARRIVE
Arrival-day support
Tell us when you land. If a driver, hotel, payment or language problem comes up on the way to your accommodation, message us.
04 / BACKUP
7 days of WhatsApp support
During your first seven days, message Homesick when something feels confusing or simply refuses to work.
When you need help
When something goes wrong, you don’t have to handle it alone.
Send us a screenshot or tell us what happened. If needed, we can help explain the problem to a driver, hotel or merchant in Chinese.
Payment issuesTaxi & DiDiHotel communicationSIM & connectivityQuick Chinese help
What you’ll have ready
I’m set up for my first day.
I know how to get around.
If I get stuck, I know who to message.
Landing plansTwo simple ways
Two simple ways
to get help.
Choose remote support anywhere in China, or meet us in Shenzhen or Guangzhou for hands-on help on your first day.
China Landing
China-wide$99 USD · ONE-TIME
Set things up yourself, with Homesick on WhatsApp when you need us.
- China Ready Check
- Help with pre-arrival setup
- Arrival-day support
- 7 days of WhatsApp support
- Help communicating in Chinese
- Everyday questions during your first week
China Landing Plus
In person$329 USD · ONE-TIME
We meet you at the airport and help you get set up in person. Available in Shenzhen and Guangzhou.
- Everything in China Landing
- Airport meet
- One airport-to-accommodation transfer
- Route and vehicle details confirmed before payment
- Up to four hours of in-person setup
- Hands-on payment and transport setup
- Accommodation check-in assistance
Swipe to compare →
| Included | Landing · $99 | Landing Plus · $329 |
|---|---|---|
| China Ready Check | ✓ | ✓ |
| Pre-arrival setup | Remote | Remote |
| Arrival-day support | ✓ | ✓ |
| 7 days of WhatsApp support | ✓ | ✓ |
| Airport meet | — | ✓ |
| Airport transfer | — | 1 transfer · details confirmed before payment |
| In-person setup | — | Up to four hours |
| Availability | China-wide | Shenzhen / Guangzhou |
Clear boundariesHere’s what we can help with—
Here’s what we can help with—
and what needs a specialist.
We handle everyday arrival problems. Medical, legal and immigration questions need the right professional.
Standard Landing support
Everyday problems we can help solve.
- Payment and app issues
- Taxi / DiDi / address problems
- Hotel and merchant communication
- SIM / connectivity
- Quick help communicating in Chinese
- Help with simple bookings
- Basic questions about getting around
Separate or specialist service
When you’ll need a different service.
- Medical diagnosis or emergency response
- Legal / immigration advice or guarantees
- Full itinerary planning
- Long-term apartment hunting
- Full-day personal assistant work
- Tasks requiring significant in-person time
SIM plans, tickets, meals, hotels and other transport are paid separately. Landing Plus includes one airport-to-accommodation transfer; route, vehicle and any extra charges are confirmed before payment. We don’t hold or advance money for customers.
QuestionsThe things people
The things people
usually ask.
Is this a tour or relocation service?
No. We help you get set up before arrival and support you during your first seven days. Trip planning, relocation and specialist services are not included.
Is support available around the clock?
No. Homesick is not an emergency service. Send us a message and a real person will reply as soon as they can. If you need arrival-day help, confirm your landing time with us before you fly.
What can I message you about?
Message us about everyday problems during your first seven days. Larger tasks or work that takes several hours may need a separate service.
Does Landing Plus include airport transport?
Yes. It includes one airport-to-accommodation transfer in Shenzhen or Guangzhou. We confirm the route, vehicle, luggage capacity and any extra charges before you pay.
Can you help if Alipay or a hotel booking fails?
Yes. We can help troubleshoot the problem, explain your options and speak with the hotel or merchant in Chinese when needed. We can’t control third-party apps or guarantee their decisions.
Can I buy this at the last minute?
Sometimes. Remote support may be available at short notice. Landing Plus depends on team and transport availability, so booking earlier is better.
Start here
See what you still need to sort before you fly.
The free China Ready Check takes about a minute and gives you a practical list for your first day.
Take the free China Ready CheckQuestions before you buy?Talk to us on WhatsApp
